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  guidance
• Specification and solution design
• Information management system development
• Testing, implementation and support

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Testing, implementation and support

It's vital that all stages of a development project are carefully planned and managed. It's also important that your audience feels engaged, consulted and involved in the solution wherever possible. However, this shouldn't hinder your progress or delay key milestones. Getting the right approach to testing and implementation is a balancing act, where risks must be assessed and complex user requirements addressed, but where opportunities to deliver are not compromised as a result. We ensure stakeholders are included at key design and testing phases and their ideas incorporated but that any conflict is carefully managed and progress is maintained. We offer a blend of formal project processes, industry standard techniques and real-world experience to achieve this:

• Accessibility and usability audits, including browser compatibility testing
• UAT, usability and functional testing
• Stress/load and performance testing
• User feedback, card-sorting and site analytics
• Online and classroom training and handover
• Launch and change management support
• System support and maintenance agreements

Read our latest news to see exactly how these services have helped our customers, irrespective of the technology they have chosen or the industries in which they work.